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Privacy Policy

Freefly VR is part of CO27 Global (hereinafter called “CO27 Global”) which is registered under the Data Protection Act 1998, and we are committed to protecting and respecting your privacy. At the same time we want to stay in touch with you and let you know about information, products and services that we think may interest you.

This policy explains what information we collect, how we use it and what choices and rights you have.

Do contact us email: if you have any questions.


We may collect and process the following data about you:

Information that you provide by filling in forms on our site. This includes information provided at the time of creating an account, subscribing to our email offers and catalogues or placing orders.

If you contact us, we may keep a record of that correspondence.

Details of your visits to our site and the resources that you access.

Details of transactions you carry out through our site and of the fulfilment of your orders.

We may ask you to complete surveys that we use for research purposes.


Personal information will be held securely in accordance with our internal security policy and the law. Access to customer account information is limited to staff who require immediate access to process orders. We use full login and password controls to protect the information held. Our site uses secure server software to protect your information.

Unfortunately, the transmission of information via the internet is not completely secure.

Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site. Any transmission is at your own risk.


We may use information held about you in the following ways:

To present content from our site in the most effective manner for you and for your

To provide you with information, products or services that you request from us or which we feel may interest you.

To carry out our obligations arising from contracts entered into between you and us.

To inform you of any special offers, competitions and promotions.

To send you catalogues or other printed marketing materials.

We will not send you a printed catalogue or email offers unless you agree to it. If you do not wish to receive a catalogue or email offers, please indicate that you do not wish to receive email or catalogue offers when registering online


From time to time and only with your permission, we may disclose your information including name, address and email address available to other companies whose products are similar to ours. We will not pass your personal details on to a third party for marketing purposes unless you agree to it. If you do not wish to receive any third party mailings, please un-tick the third party marketing preference box when registering online.

In addition, we may disclose your personal information to third parties:

As necessary to process your transaction.

In the event that we sell our business or assets, in which case we may disclose your personal data to the prospective buyer of such business or assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions; or to protect the rights, property, or safety of CO27 Global, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

When you visit our website, CO27 Global may send your computer a “cookie”, i.e. a small file that resides on your computer’s hard drive. Cookies allow CO27 Global to make the Website more useful by tailoring the services CO27 Global offers from time to time. You can set your browser not to accept cookies, although you may not be able to access all of the features.

For more information on Cookies and how to disable them for your browser, please visit this informative website: All About Cookies

You have the right to ask us not to process your personal data for marketing purposes. You can exercise the right at any time by contacting us or by unsubscribing from our email newsletters and/or catalogue by sending an e-mail to with ‘Remove from Third Party Marketing List’ in the subject header. You have the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Act.

All removal requests will be dealt with within 28 days of receipt of the request.

If you have any questions about this Privacy Policy or concerns about personal information you have supplied to CO27 Global, please e-mail: